(4.5 / 5)13+ Ratings

Hotjar Reviews

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Overall Rating

4.5
13 Reviews
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About Hotjar

Hotjar AI for Surveys is a tool that helps fast-track research by creating surveys for any goal in seconds and generating summary reports automatically. It saves hours of manual work in research. The tool can be connected to your apps, allowing you to get survey results by email, in your Slack channels, or in over 1,000 tools via Zapier. Hotjar AI for Surveys is available on all plans, including the free Basic plan. It offers unlimited surveys on its paid plans. The tool uses AI to help you create the best survey for your goal. If you're unsure what to ask, simply type your goal and let the AI do the work. Hotjar provides actionable insights at your fingertips. It helps you connect with users at relevant moments, find out why users leave your site, and validate your ideas fast. It also features sentiment analysis, automated tags, and automated summaries. These features use AI to automatically categorize survey responses, saving your team time and providing valuable survey insights at a glance. Hotjar allows businesses to create custom surveys and display them to specific website visitors based on their behavior. This makes Hotjar AI for Surveys a valuable tool for any research project.

Hotjar Pros & Cons

Here are some of the pros and cons of using Hotjar AI for Surveys:

Pros:

  • User Feedback: Hotjar is great for getting user feedback, whether it be by creating surveys, asking users to rate your page, or using recordings to get "silent" feedback.
  • AI-Powered Features: Hotjar has begun adding AI-powered features to its tool, with the initial focus on the Surveys tool.
  • Custom Branding: You can brand their tools to make them go with the rest of your website.

Cons:

  • Limited Usage on Free Plan: Since they limited usage on the free plan, some users use Hotjar less.
  • Non-Innovative Design: While Hotjar’s invites are user-friendly, there’s nothing revolutionary about its designs.

Please note that these pros and cons are based on user reviews and personal experiences, and they may vary depending on individual use cases. It's always a good idea to try out the tool and see if it fits your specific needs.

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Hotjar Customer Reviews (13)

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Eve Archer
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Jun 18, 2024
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Jun 17, 2024
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Hotjar Customer’s Q&A

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Hotjar Features and Benefits

Hotjar AI for Surveys is a powerful tool that offers several key features and benefits:

  • Fast-track your research: Hotjar AI saves hours of manual work in research. It allows for the creation of surveys for any goal in seconds and generates summary reports automatically.
  • Integration with other apps: Hotjar can be connected to your apps, allowing you to get survey results by email, in your Slack channels, or in over 1,000 tools via Zapier.
  • Unlimited surveys on paid plans: Hotjar offers unlimited surveys on its paid plans.
  • AI-powered surveys: Hotjar uses AI to help you create the best survey for your goal. If you're unsure what to ask, simply type your goal and let the AI do the work.
  • Actionable insights: Hotjar provides actionable insights at your fingertips. It helps you connect with users at relevant moments, find out why users leave your site, and validate your ideas fast.
  • Sentiment analysis, automated tags, and automated summaries: These features use AI to automatically categorize survey responses, saving your team time and providing valuable survey insights at a glance.
  • Custom surveys based on user behavior: Hotjar allows businesses to create custom surveys and display them to specific website visitors based on their behavior.

These features and benefits make Hotjar AI for Surveys a valuable tool for any research project.

Hotjar Pricing

Hotjar AI for Surveys is available on all plans, including the free Basic plan. Here are the details of the pricing:

  • Basic Plan: This is a simple way to get started and it's free. It allows you to track up to 35 daily sessions.
  • Plus Plan: This plan offers more insights for small teams. It costs $31.2 per month and allows you to track up to 100 daily sessions.
  • Business Plan: This plan is for growing companies & websites. It costs $79.2 per month and allows you to track up to 500 daily sessions. For Surveys & Feedback, the Business plan starts from $63.2 per month.
  • Scale Plan: This plan is for large companies & websites. It allows you to track up to 270k daily sessions.

All plans come with data storage for 365 days and a 30-day Money Back Guarantee. You can also build your own bundle by mixing and matching products and plans.

Payment Method

Hotjar AI for Surveys offers several payment methods. Customers can update their payment details as needed. If customers prefer to be quoted/invoiced first and make payment via bank transfer rather than online, they can contact the Hotjar Support team. Once payment has been received, the surveys will be allocated, and customers can launch their project. It's important to note that Hotjar billing is site-specific, and currently, there isn't an option to pay for all sites in your account with one account-wide plan. Remember, no credit card is required to get started with Hotjar AI for Surveys.

Hotjar FAQs

FAQ

Hotjar Alternatives

Here are some of the top alternatives to Hotjar AI for Surveys:

  1. Survicate: Offers a variety of survey formats and allows distribution through all channels.
  2. UXCam: Primarily focuses on mobile apps.
  3. Smartlook: Provides product analytics and visual user insights.
  4. FullStory: A digital experience intelligence platform.
  5. LiveSession: Allows you to record and analyze user behavior on your website.
  6. Refiner: Best for in-product micro-surveys.
  7. Crazyegg: Best for website optimization.
  8. Qualaroo: Best for contextual user feedback.
  9. Qualtrics: Best for customer experience management.
  10. Pendo: Best for launching targeted in-app surveys.

Each of these tools has its own unique features and benefits, so it's worth exploring each one to see which best fits your needs.

FAQ

How To Open A Hotjar Account?

To open an account in Hotjar AI for Surveys, follow these steps:

  1. Visit the Hotjar AI for Surveys page.
  2. Click on the "Sign up with Google" or "Get started free" button.
  3. Follow the prompts to create your account.

Once the account is created, you can start creating surveys. To create a survey:

  1. Click "New Survey" on the top right-hand side of your Surveys page.
  2. From the drop-down menu, click "Let AI create it".
  3. In the "Your goal" field, describe what you want to accomplish with the survey in a short sentence. You can also select a suggested goal from the "Popular goals" list.

Remember, no credit card is required to get started and you can create unlimited surveys on paid plans. Enjoy exploring the features of Hotjar AI for Surveys!

FAQ

Hotjar Return Policy?

Hotjar offers a 30-day money back guarantee. If a user falls outside the 30-day range, they may still qualify for a refund. This is part of Hotjar's Refund Policy. Hotjar AI for Surveys is available on all plans, including the free Basic plan. No credit card is required to get started. On paid plans, users can conduct unlimited surveys and store survey responses forever. The service is GDPR- & CCPA-ready. Users can create surveys for any goal in seconds and generate summary reports automatically with the power of AI. Over 402 million survey responses have been collected via Hotjar. Users can connect Hotjar to their apps and get survey results by email, in their Slack channels, or in over 1,000 tools via Zapier.

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